Every month (except during the summer), we have a company-wide breakfast. The Morris-Jenkins managers come in at 4 a.m. to cook a HUGE amazing breakfast with everything you can think of, and ALL of our 170+ Morris-Jenkins employees – techs, installers, office staff and all – come to the office at 7 a.m. to hang out and hear from the managers.
This month’s breakfast, on October 7th, everyone came in even earlier to line up over 100 Morris-Jenkins trucks and take official Morris-Jenkins company pictures for the first time since the summer of 2001!
Here’s what our last official company picture of the technicians looked like:
This picture actually includes 4 salesmen. So at that time, we only had 15 technicians. Now we have over 100 residential technicians. We also didn’t include the office staff in this picture, which is the very core of Morris-Jenkins! A lot has changed in 10 years, and needless to say, it was time to take new pictures.
Unlike the last official picture, we didn’t separate the different departments of the company for each to be photographed alone. Instead, we kept all of the Morris-Jenkins employees together, and just rearranged for each picture. This idea was important to us because the departments at Morris-Jenkins – Service, Installation, Priority Advantage, Customer Service, etc. – are not stand-alone groups! Each department supports the others. Dispatch supports customer service by assigning techs to the calls Customer Service schedules. Service supports Priority Advantage by repairing any problems found during a Priority Advantage tune-up. Warehouse supports Installation and Service to order and deliver the parts they need to do their job. The Morris-Jenkins company is a network of support systems and no department could stand alone without the others.
You see, even though you only see one little old service technician who comes to your house, Morris-Jenkins has a huge team behind them that allows them to serve you quickly, efficiently and correctly.
That’s the idea behind our new pictures. The Morris-Jenkins team is huge. And we’re all working together to make it easy for our customers to do business with us.